Frequent questions

PAYMENTS, DELIVERY & SHIPPING

SHIPPING TO ITALY

We work with UPS and GLS.

The average delivery time for orders, after the technical times of production and receipt of payment, is 24-48h (shipping time indicated as an indication). the indicative delivery date is communicated by us after sending to print

the shipping cost throughout Italy is €5.00

 SHIPPING ABROAD

AL Valley Bazar, for the moment, ships abroad only on request.

Send your requests to               acquiti@al-valleybazar.com

WHAT PAYMENT METHODS DO YOU ACCEPT?
PayPal or credit card charge.

IS IT POSSIBLE TO PAY IN INSTALLMENTS?
Yes, but only by paying with PayPal and on orders with a minimum amount of €30.

CAN I MODIFY THE ORDER ONCE PLACED?
Yes but only if it has not already been sent to print, as it is impossible to modify the file or cancel production.

For this reason I invite you to check and verify the files sent. sending to print, for our creations, takes approximately 2/3 working days, while, for your creations, there are additional considerations to consider, our file conformity verification times, so if there is an error, and you realize in the short term, you can make changes to your orders.

WHAT DO I DO IF I HAVE A PROBLEM?

For any need or problem, you can contact the number

WhatsApp 3783034530.

Maximum response time 48h. the number can also be contacted by telephone if you have needs/requests to report. 

You will leave all the details to the person who will answer you who will verify; you will then be contacted to receive all clarifications regarding your request.